Frequently Asked Questions

FAQ

You can buy tickets on the Tickermaster website

Tickets can be purchased through the event’s ticketing partner, Ticketmaster (https://www.ticketmaster.fi/). You can also purchase tickets on-site. The event accepts the most common credit and debit cards, Ticketmaster gift cards, ePassi, SmartumPay, and Edenred. Cash is not accepted as a form of payment.

Yes. Ticket exchanges and changes can be made through the ticket sales service’s customer support (https://www.ticketmaster.fi) or in person at the Ticketmaster ticket counter.

Yes. Please take good care of the QR code on your ticket.

Children under 3 years of age may attend the event free of charge when accompanied by an adult.

Yes. Both venues have a few wheelchair-accessible seats and accessible viewing areas. With a show ticket for an accessible seat, you can bring one companion for free.

Yes. During the Helsinki International Horse Show, parking is free for holders of a parking permit for people with disabilities. You must present your license plate number at the Messukeskus customer service desk when you arrive.

No. Only service dogs and guide dogs are allowed indoors.

Yes. You may bring small snacks from home, but they may not be consumed in the Helsinki Messukeskus restaurant areas. There are also several restaurants and cafés in the event area. (https://www.messukeskus.com/kavijalle/ravintolat/)

Yes, photography without a flash for personal use is permitted. However, please be mindful of the safety of competitors, horses, and other visitors, as well as the event-specific video recording guidelines issued by the FEI, which you can find here.

You can find descriptions of the tickets here.

The program for Horse Show Kids Zone at the OP Uusimaa Keppihevosareena has been designed specifically for young visitors. The program will be published and updated throughout the months, so be sure to check the event’s website for the latest updates. Check out the program here.

There are several hotels near the Helsinki Exhibition and Convention Center, all within walking distance of the venue.

  • The Holiday Inn Helsinki – Expo is located next to the Messukeskus exhibition center and is the only hotel with direct indoor access to the exhibition halls.

  • Original Sokos Hotel Tripla is located in Tripla, about 550 meters from the Messukeskus Exhibition Center, right next to the Pasila station.

  • Scandic Pasila is located about 650 meters from the Messukeskus and is within easy walking distance of the event venue.

  • The Folks Hotel Konepaja is a modern boutique hotel located about 1.1 kilometers from the Messukeskus.

The Helsinki Exhibition and Convention Center is located in Pasila, with excellent transportation connections. The venue is easily accessible by train, tram, bus, car, and taxi, and long-distance travelers can take a train directly from the airport terminal.

  • By train: All local and long-distance trains stop at Pasila Station, which is just a few minutes’ walk from Messukeskus.
  • By tram: Tram Line 2 runs directly to the Messukeskus, and Line 13 runs from Kalasatama to Pasila Station.
  • By bus: Several bus routes run to Pasila from various parts of the Helsinki metropolitan area. You can find up-to-date routes in the HSL route guide.
  • By car: There is a large Messuparkki parking lot adjacent to the Messukeskus exhibition center. It’s a good idea to reserve your parking ticket in advance to get a better rate at: https://tapahtumat.autopay.fi/messuparkki/preorder/
  • From the airport: You can take a direct train from Helsinki-Vantaa Airport to Pasila in about 30 minutes.

Yes, absolutely. The Helsinki International Horse Show is much more than an equestrian event. It combines world-class sport, spectacular performances, family-friendly entertainment, shopping, food experiences, and a unique atmosphere, making it enjoyable for visitors of all backgrounds.
Whether you’re a lifelong horse enthusiast or have never ridden a horse before, you’ll be able to experience the excitement of top-level competition, impressive horse-and-rider partnerships, and a vibrant event atmosphere. Many first-time visitors are surprised by how quickly they become immersed in the action and captivated by the world of horses.

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