{"id":22024,"date":"2026-08-24T15:28:37","date_gmt":"2026-08-24T12:28:37","guid":{"rendered":"https:\/\/helsinkihorseshow.fi\/faq\/"},"modified":"2026-09-10T14:37:17","modified_gmt":"2026-09-10T11:37:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/helsinkihorseshow.fi\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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How do I buy tickets? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can buy tickets on the Tickermaster website<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Tickets can be purchased through the event\u2019s ticketing partner, Ticketmaster (https:\/\/www.ticketmaster.fi\/<\/a>). You can also purchase tickets on-site. The event accepts the most common credit and debit cards, Ticketmaster gift cards, ePassi, SmartumPay, and Edenred. Cash is not accepted as a form of payment. <\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I exchange my ticket or change the details on it? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes.<\/strong> Ticket exchanges and changes can be made through the ticket sales service’s customer support (https:\/\/www.ticketmaster.fi<\/a>) or in person at the Ticketmaster ticket counter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is it possible to re-enter the event with the same ticket? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes.<\/strong> Please take good care of the QR code on your ticket.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What age children get in for free? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Children under 3 years of age<\/strong> may attend the event free of charge when accompanied by an adult.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Does the event have accessible viewing areas or seating? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes.<\/strong> Both venues have a few wheelchair-accessible seats and accessible viewing areas. With a show ticket for an accessible seat, you can bring one companion for free. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is accessible parking available? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes.<\/strong> During the Helsinki International Horse Show, parking is free for holders of a parking permit for people with disabilities. You must present your license plate number at the Messukeskus customer service desk when you arrive. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I bring my dog to the event? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No.<\/strong> Only service dogs and guide dogs are allowed indoors.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I bring my own food and drinks? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes.<\/strong> You may bring small snacks from home, but they may not be consumed in the Messukeskus restaurant areas. There are also several restaurants and cafes in the event area. (https:\/\/www.messukeskus.com\/kavijalle\/ravintolat\/) <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I take pictures? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes<\/strong>, photography without a flash<\/strong> for personal use is permitted. However, please be mindful of the safety of competitors, horses, and other visitors, as well as the event-specific video recording guidelines issued by the FEI, which you can find here.<\/a> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What does the ticket include? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can find descriptions of the tickets here<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What's in store for kids at the event? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The program for Hall 1 at the OP Uusimaa Keppihevosareena has been designed specifically for young visitors. The program will be published and updated throughout the year, so be sure to check the event\u2019s website for the latest updates. Check out the program here<\/a>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What accommodation options are available near the event venue? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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There are several hotels near the Helsinki Exhibition and Convention Center, all within walking distance of the venue.<\/p>

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  • The Holiday Inn Helsinki \u2013 Expo is located next to the Messukeskus exhibition center and is the only hotel with direct indoor access to the exhibition halls.<\/li><\/ul>

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    • Original Sokos Hotel Tripla is located in Tripla, about 550 meters from the Messukeskus Exhibition Center, right next to the Pasila station.<\/li><\/ul>

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      • Scandic Pasila is located about 650 meters from the Messukeskus and is within easy walking distance of the event venue.<\/li><\/ul>

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        • The Folks Hotel Konepaja is a modern boutique hotel located about 1.1 kilometers from the Messukeskus.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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          How do I get to the event? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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          The Helsinki Exhibition and Convention Center is located in Pasila, with excellent transportation connections. The venue is easily accessible by train, tram, bus, car, and taxi, and long-distance travelers can take a train directly from the airport terminal. <\/p>

          • By train: All local and long-distance trains stop at Pasila Station, which is just a few minutes’ walk from Messukeskus.<\/li>
          • By tram: Tram Line 2 runs directly to the Messukeskus, and Line 13 runs from Kalasatama to Pasila Station.<\/li>
          • By bus: Several bus routes run to Pasila from various parts of the Helsinki metropolitan area. You can find up-to-date routes in the HSL route guide. <\/li>
          • By car: There is a large Messuparkki parking lot adjacent to the Messukeskus exhibition center. It\u2019s a good idea to reserve your parking ticket in advance to get a better rate at: https:\/\/tapahtumat.autopay.fi\/messuparkki\/preorder\/ <\/li>
          • From the airport: You can take a direct train from Helsinki-Vantaa Airport to Pasila in about 30 minutes.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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            Is this event right for me if I've never ridden a horse before? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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            Yes, it\u2019s perfect<\/strong>. The Helsinki Horse Show is, above all, a spectacular sporting event and an entertaining experience, so you can enjoy it even without any prior experience with horses or horseback riding. The program features top-level competitions, fast-paced shows, a lively atmosphere, and plenty to see even outside the arena. Many first-time visitors are surprised by how easily they can get caught up in the excitement of the competitions and the world of horses. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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            \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Issikka\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            Frequently Asked Questions FAQ How do I buy tickets? You can buy tickets on the Tickermaster website Tickets can be purchased through the event\u2019s ticketing partner, Ticketmaster (https:\/\/www.ticketmaster.fi\/). You can also purchase tickets on-site. The event accepts the most common credit and debit cards, Ticketmaster gift cards, ePassi, SmartumPay, and Edenred. Cash is not accepted […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22024","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/helsinkihorseshow.fi\/en\/wp-json\/wp\/v2\/pages\/22024","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helsinkihorseshow.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/helsinkihorseshow.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/helsinkihorseshow.fi\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helsinkihorseshow.fi\/en\/wp-json\/wp\/v2\/comments?post=22024"}],"version-history":[{"count":1,"href":"https:\/\/helsinkihorseshow.fi\/en\/wp-json\/wp\/v2\/pages\/22024\/revisions"}],"predecessor-version":[{"id":22026,"href":"https:\/\/helsinkihorseshow.fi\/en\/wp-json\/wp\/v2\/pages\/22024\/revisions\/22026"}],"wp:attachment":[{"href":"https:\/\/helsinkihorseshow.fi\/en\/wp-json\/wp\/v2\/media?parent=22024"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}